Register of Electors annual canvass
Register of Electors annual canvass
Annual registration forms will be delivered to every property in the District from Friday 11 August 2023, to make sure we know who is eligible to register to vote.
New legislation came into force in 2020 and we are required to match the names and address of our registered electors against data held by the Department for Work and Pensions – DWP. We can also compare our electoral data against data held by other departments of the District Council.
How does the canvass work?
The current electoral register is sent securely to the DWP to be matched and elector names and address will be matched against information that they hold. We may also match our electoral data against data from other District Council departments.
If all electors registered at a property can be matched, the property will be allocated to the matched property route. If there are any electors at a property that cannot be matched, the property will be allocated to the unmatched property route.
Routes of communication
Matched property route:
- If the details on the household form are correct you do not need to do anything. However, if you need to make changes, add or remove someone, go to the website given on the form and use the security codes to log in and complete any changes required.
- If you cannot respond online and you need to make changes, you can call the helpline on 01636 650000.
Unmatched property route:
- If we have not been able to match every elector currently registered at a household, a form will be posted. This will include the names of the electors that are currently registered to vote at the property.
- You can respond using the household registration website. You will need your security codes from your form to do this. If you cannot respond online, you can post the form back to us using the pre-paid reply envelope or call the helpline if you need any help on 01636 650000.
- You must respond to this form even if you do not need to make any changes.
To avoid costly reminders or a visit by our canvass staff, please respond immediately to avoid us sending further forms. As well as ensuring you have your right to vote, responding immediately will help the Council to save money by not needing to send reminders or having to make personal visits.
If we do not receive a response from the initial form by Friday 1 September 2023 a reminder will be sent.
If we do not receive a response from either the initial or reminder forms by Wednesday 27 September 2023 a second reminder will be sent.
How to respond
You can respond to your household form either online, by telephone, text or post.
You can respond online using our online form to confirm all the details on the household form are correct or to make any changes, such as adding or removing people or making alterations to the information.
To access your household form you must enter the 6 digital security code part 1, the 5 digit security code part 2 and the property postcode as printed on your letter.
If you respond online, please do not return the form by post.
Telephone or text
If all the details on your household form are correct and there is nobody to add or remove, you can respond by telephone or text.
- Either call the automated free phone 0808 284 1561 and when prompted enter the 6 digit security code part 1 and then the 5 digit security code part 2, or
- Text both your 6 digit security code part 1 and 5 digit security code part 2, separated by a space and nothing else, to 07537 410061
If you respond by telephone or text, please do not return the form by post.
If you cannot respond online, by telephone or text please complete the form and post back to us using the pre-paid envelope provided.
New names to include?
If any names are added to the household form, the newly added people will be sent an individual registration form in the post. This registration form will ask them to either complete their registration online via the government website or by completing the form and returning it to us in the enclosed pre-paid envelope. It is the individual’s responsibility to ensure they complete an application to register so they are registered to vote.
A new Register of Electors will be published from 1 December 2023 and will be used at any elections that may take place until 30 November 2024.
You should register as soon as possible to ensure that you don’t miss out on the chance to vote. For more information on voting please visit the government website.