The National Civil War Centre has been refurbished to modern standards of accessibility. As such, we are fully accessible to wheelchair users, and also offer fully accessible toilets.
If you need specific information about your individual access needs, including services available for deaf, hard of hearing, blind and partially sighted visitors, please contact firstname.lastname@example.org or call one of our team on 01636 655 765 and we can make arrangements for your needs, including the hire of our wheelchairs.
There are a small number of disabled bays outside of the National Civil War Centre. Further disabled car parking is available at the nearby Appletongate Car Park. More parking info can be found here.
We now have a sensory backpack available for visitors. If you or a member of your party might react aversely to sensory stimulants, just ask for the backpack on arrival. It's full of things which are designed to make your visit more comfortable and enjoyable from protective ear muffs to a sensory ball, sensory floor plan, a soft toy to share your adventure with, and more.
The National Civil War Centre now runs regular Quiet Sessions every 2nd Sunday of the month from 10-11am and from 3pm until close. These are designed especially for families and individuals on the autism spectrum, those with learning difficulties or a sensory communication syndrome. Visitors will receive a warm welcome and be invited to explore the museum freely with reduced sound effects. You can get hands on with some of our objects with a special touch and feel table in the Tudor Hall and volunteers will be on hand; they won't approach you unless invited but will be happy to answer any questions you might have and can give you extra information about our objects and exhibitions if you ask.
During these sessions we are still fully open to the public so there may be other guests in the museum. However any guests not attending specifically for the quiet sessions will be made aware.